How does the City enforce Stage 4 water use restrictions and on-going water use prohibitions of the municipal code?

These mandates will be enforced and violations are subject to fines of up to $1,000. Please see our violation procedure and fine schedules below (Petaluma Municipal Code Section 15.17.100).

  1. Customers in violation of Stage 4 requirements or PMC Chapter 15.17 will receive a written or verbal warning and order that the violation be corrected within a reasonable time. Seventy-two hours from notice of violation shall be considered a reasonable time for correction.
  2. The City may install a flow-restricting device on the service line.
  3. The City may levy a water waste fine to the customer. 1st violation: $100, 2nd violation: $500, 3rd violation, $1,000
  4. The City may shut off water service and charge the customer for reconnection. Service shall not be reinstated until verified by the City that the violation has been corrected and all charges and fees have been paid.
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