Report a Public Works & Utilities Problem

Contact Options

Online: Report an Issue


(707) 778-4546 – Water Department

(707) 778-4303 – Public Works

Please report blocked storm drains, culverts, or other non-hazardous flooding to Public Works & Utilities – 707-778-4546.

Power outages should be reported directly to PG&E at 1-800-743-5002.

Email: [email protected]

What to Report

  • Water Waste
  • Illegal Dumping into storm drains
  • Sewer Issues
  • Water Leaks
  • Loose manhole lid
  • High/Low water pressure
  • Potholes
  • Sidewalk hazard
  • Overgrown vegetation
  • Streetlight Outage
  • Traffic Signal Problems

Please contact North Bay Animal Services at (707) 762-6227 to report a dead animal in the road

Citizens, businesses and employees can enter requests for service, be notified of status updates by downloading our app engagEPetaluma.  We encourage everyone to download the app and register.

For the iPhone or iPad app on iTunes, search for “engagEPetaluma” or click:

For android-based devices, search for “engagEPetaluma” or click:


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