FAQ Topic: All Digital Permitting

Will I be able to track the progress of my application?

You will be able to track the progress of your application through a personalized dashboard that will show the status of all the permits you have applied for, any additional documentation is requesting, and any fees that are outstanding.

What is the Permits & Planning Hub?

The Permits & Planning Hub is Petaluma’s new web portal for applying for most permits and planning approvals that the City requires through the Building, Planning, Public Works, Fire and Police Departments.

How do I get my paper plans into the all-digital system?

After Aug 23, 2021, the City will no longer accept paper applications, including plans, filled out forms, etc. Applicants will need to convert their materials to a digital file that can be uploaded via the portal. We recommend high resolution, professional scanning for plans; for forms and supporting materials we prefer scanned over digital photos. … Continued

Why is the City switching to all-digital permitting?

All-digital permitting is much more efficient than paper-based permitting. Staff will no longer need to spend time on tedious, low-value tasks like physically date-stamping plans. Instead, they’ll be able to focus on high-value tasks, like answering applicant questions. With all permit-related information in one online hub, staff will be able to work in tandem, with … Continued

Close window