outlined emergency alert button EMERGENCY ALERT: CORONAVIRUS INFO AND ANNOUNCEMENTS / NOTICIAS Y ACTUALIZACIONES DEL CORONAVIRUS

City Attorney FAQs

The banners hung across D Street and Kentucky Street are managed by the City Manager’s Office. You must submit a permit application with the appropriate fee and meet the following guidelines:

  • Only nonprofit or community events can be advertised.
  • No political campaign advertising is permitted – this includes local races such as school board, hospital board, city or county elections.
  • Reservations may be made up to one year in advance. Call 707–778–4345 for assistance.
  • Banners may be hung for a maximum two-week period, on a space-available, first come/first served basis.
  • Banners must have slits cut in them to allow the wind to pass through.
  • Only one banner may be hung at each location at any one time. Banners may be printed on both sides, however, if nonprofits choose to share banner space.
  • No banners may be hung the week before Thanksgiving through the first week in January to allow for downtown holiday decorations.
  • It is the permittee’s responsibility to arrange for the hanging of the banners. Location of hooks for the banners are on private property, and property owners do not permit ladders placed against their buildings. The City does not hang banners. You must arrange to have your banner hung by a sign company or by a company who has a bucket truck.  Check the phone directory for licensed companies providing this service.
  • The cost for a banner changes each new Fiscal Year based on the CPI and the City of Petaluma Fee Schedule.  The current cost is $42 and will be effective until June 30, 2020.

Banners May Be Hung Across the Following Streets and Locations:

  • Location #1 – D Street – 149 C Street and 200 First Street
  • Location #2 – Kentucky Street – 140 Kentucky Street and 141/143 Kentucky Street

A medida que usted lleve adelante sus preparativos para enfrentar los riesgos del Coronavirus (COVID-19), queremos que siga confiando que contamos con una fuente de agua potable segura, limpia y de buen sabor.

La red municipal de agua de la Ciudad de Petaluma llega a sus clientes proveniente de la “Sonoma County Water Agency” (Agencia de Agua del Condado de Sonoma) y se purifica utilizando técnicas modernas de tratamiento para eliminar patógenos, incluyendo las bacterias y los virus. El agua se controla regularmente para garantizar que supera todos los estándares estatales y federales de salud y de seguridad. Para conocer más información sobre la calidad del agua, por favor ingrese a la página web que informa la calidad de nuestra agua.

CITY ATTORNEY SUMMARIES OF ORDERS AND ORDINANCES

SONOMA COUNTY

STATE OF CALIFORNIA

UNITED STATES

  • The U.S. Department of Labor has announced new action and relief through the Families First Coronavirus Response Act (FFCRA). The purpose is to help families, workers and employers as we face the effects of COVID-19. Review Employee Rights as a result of the FFCRA. Additional information can also be found at the U.S. Department of Labor.

Key information regarding current services and operations within the City of Petaluma:

  • Beginning on Tuesday, March 17, the City limited operations to “essential services only” through May 3, 2020. Check out the listing of city departments and services.
  • All public-facing City facilities, including City Hall and the Petaluma Community Center, are closed through May 3, 2020.
  • City first responders are on the job prioritizing the health and safety of the community. To help limit the spread of coronavirus, we encourage the public to utilize our online police reporting services at https://cityofpetaluma.org/departments/police-department/ or call the 24/7 police non-emergency line at (707) 778-4372. In the event of an emergency, dial 9-1-1 for assistance.

SHOPPING HOURS FOR SENIORS

  • Oliver’s and Petaluma Market are reserving the first hour they are open every day, from 6-7 a.m., for seniors and individuals with suppressed immunity systems. So is Whole Foods, which offers a window from 8-9 a.m.
  • Safeway and Lucky designated 6-9 a.m. every Tuesday and Thursday for those same groups, as well as pregnant women. Target in Santa Rosa and Petaluma are reserving the first hour on Wednesdays, 8-9 a.m., for at-risk shoppers.

 

TRANSIT

  • Sonoma Marin Area Rail Transit (SMART) is reducing services in response to changes in ridership demand. Learn more on the SMART website.

NEED HELP WITH MEALS?

  • Petaluma City Schools (PCS) will start a free meal program on March 23. This program is for students and their siblings of PCS, Two Rock School, and Wilson School. More info here.

 

ISSUES WITH PRICE GOUGING

  • California’s price gouging law prevents business from wrongfully profiteering on essential goods, supplies and services during an emergency. If you are the victim of price gouging due to the coronavirus, or if you have information regarding potential price gouging, you can file a complaint through the Sonoma County’s District Attorney’s office or by calling (707) 565-5317. 

As you make any preparations to deal with the risks of coronavirus (COVID-19) know that your tap remains a safe and reliable source of clean, good-tasting drinking water.

Water served by City of Petaluma to customers comes from the Sonoma County Water Agency and is purified using modern treatment techniques to remove pathogens, including bacteria and viruses. Water is continuously monitored to ensure that it surpasses all state and federal regulations for health and safety. More information on water quality can be found on our water quality page.

Información clave sobre los servicios y operaciones actuales dentro de la Ciudad de Petaluma:

  • A partir del martes 17 de marzo, la ciudad limitó las operaciones a “sólo servicios esenciales” hasta el 4 de mayo de 2020. Puede leer el artículo completo aqui.
  • Todas las instalaciones públicas de la ciudad, incluyendo el ayuntamiento y el Centro Comunitario Petaluma, estarán cerradas hasta el 4 de may de 2020.
  • Animamos al público a utilizar nuestros servicios de denuncia policial en línea en https://cityofpetaluma.org/departments/police-department/ o llame a la línea de no emergencia de la policía 24/7 en (707) 778-4372. En caso de emergencia, marque el 9-1-1 para asistencia.

RESUMEN DE LAS ORDENANZAS MUNICIPALES Y ÓRDENES DE OTROS ESTAMENTOS GUBERNAMENTALES

  • Revisión del resumen del Secretario(a) de la Ciudad acerca de la Orden del Condado Shelter-in-Place” (Refugiarse en el Lugar o Quedarse en Casa). (City Attorney’s Summary)
  • Revisión del resumen del Secretario(a) de la Ciudad acerca de la Orden Estadual que pone una moratoria en los desalojos. (City Attorney’s Summary)
  • Revisión del resumen del Secretario(a) de la Ciudad que compara las Órdenes del Condado de Sonoma sobre la Urgencia Defensa de Inquilinos que enfrentan un Desalojo por causa del COVID-19 y la Orden Ejecutiva N-37-20 del Estado de California que pone una moratoria en los desalojos. (City Attorney’s Comparison)

 

CONDADO DE SONOMA

  • Obtenga las últimas novedades de las Órdenes o Mandatos, Actualizaciones y Comunicados de Prensa del Condado. (Orders, Updates and Press Releases)
  • Haga clic aquí para obtener más información sobre cómo recibir alertas del Condado
  • La Junta de Supervisores aprobó la Ordenanza Municipal “Eviction Defense Ordinance” (Defensa contra Desalojos). Conozca más sobre el Memorándum de la Ciudad de Petaluma.

 

ESTADO DE CALIFORNIA

  • Manténgase informado(a) con las últimas noticias, Órdenes o Mandatos y las actualizaciones del Estado de California. (News, Orders and Updates)

 

ESTADOS UNIDOS

  • El Departamento de Trabajo de los Estados Unidos anunció qu nuevas acciones para traer alivio a las familias a través de la ley nacional “Families First Coronavirus Response Act”, FFCRA). El propósito de esta ley es ayudar alas familias, trabajadores(as) y empleadores a sortear los efectos provocados pro la pandemia del COVID-19. Revise el resultado del la ley FFCRA en el documento que tiene por título “Derechos Laborales del Empleado/a” (Employee Rights) que también puede ser consultado en el Departamento de Trabajo de los Estados Unidos. (U.S. Department of Labor)

 

 

HORAS DE COMPRAS PARA LOS ANCIANOS

  • Oliver’s y Petaluma Market reservan la primera hora que están abiertos todos los días, de 6 a 7 a.m., para personas mayores e individuos con sistemas inmunológicos suprimidos. También lo es Whole Foods, que ofrece una ventana de 8 a 9 a.m.
  • Safeway y Lucky designaron las 6-9 a.m. todos los martes y jueves para esos mismos grupos, así como para las mujeres embarazadas. Target en Santa Rosa y Petaluma reservan la primera hora de los miércoles, 8-9 a.m., para compradores en riesgo.

TRÁNSITO

  • Sonoma Marin Area Rail Transit (SMART) está reduciendo los servicios en respuesta a los cambios en la demanda de pasajeros. Aprenda más en el sitio web de SMART.

¿NECESITAS AYUDA CON LAS COMIDAS?

  • Las escuelas de la ciudad de Petaluma (PCS) comenzarán un programa de comida gratis el 23 de marzo. Este programa es para los estudiantes y sus hermanos de PCS, Two Rock School y Wilson School. Más información aqui.

 

PROBLEMAS CON LA ESTAFA DE LOS PRECIOS

  • La ley de estafa de precios de California impide que las empresas se aprovechen indebidamente de los bienes, suministros y servicios esenciales durante una emergencia. Si usted es víctima de la estafa de precios debido al coronavirus, o si tiene información sobre una posible estafa de precios, puede presentar una queja a través de la oficina del Fiscal de Distrito del Condado de Sonoma o llamando al (707) 565-5317.

Petaluma’s City Charter can be found here.

Petaluma is a Charter City, meaning it was incorporated by a Charter that acts like a constitution for the City.  Cities that have not adopted a charter are general law cities. General law cities are bound by the state’s general law, even with respect to municipal affairs. Of California’s 478 cities, 108 of them are charter cities.

The charter city provision of the State Constitution, commonly referred to as the “home-rule” provision, is based on the principle that a city, rather than the state, is in the best position to know what it needs and how to satisfy those needs.  The home-rule provision allows charter cities to conduct their own business and control their own affairs.

A charter maximizes local control. A city charter, in effect a city’s constitution, need not set out every municipal affair the city would like to govern. So long as the charter contains a declaration that the city intends to avail itself of the full power provided by the California Constitution, any city ordinance that regulates a municipal affair will govern over a general law of the state.

Petaluma has a local minimum wage that is higher than the State minimum wage. Starting on January 1, 2020, the Petaluma minimum wage is $15.00 per hour for Large employers (26 or more employees) and $14.00 per hour for Small employers (25 or fewer employees)

Check out our minimum wage web page for more info about the Petaluma minimum wage ordinance, a chart showing annual wage increases, and FAQs to address employer and employee questions.

To receive city notifications, please go to cityofpetaluma.org/subscribe and then complete and submit the form there. If you are not able to complete the form online, please send your contact information to cityclerk@cityofpetaluma.org.

To report a crime that is an emergency and in progress, dial 911.

For non-emergency crimes, including those that are in progress and those that have already taken place, read our tips here.

The City issues parking permits in the following situations:

  • Reserved parking in ‘A’ Street and Keller Street parking facilities: currently there is a waiting list for these permits.
  • Temporary construction parking permits: you need this permit for  parking construction-related equipment or vehicle in a timed parking zone.  A timed zone is usually in the downtown area where parking is only permitted certain days and hours. These permits are issued for a maximum of thirty days at a time, after which they may be renewed.
  • Residential parking permits may be issued for areas where “Permit Only” restrictions are in effect, or as designated by City Council.

Parking permits are handled by the Finance Department. Please contact financeemail@cityofpetaluma.org for assistance.

If you are a City Council or Commission/Committee member with questions about conflicts of interest, ethics, open meetings, or records, please contact the City Attorney by phone (707-778-4362) or email (cityatty@cityofpetaluma.org).

 

For zoning-related questions, please contact the Planning Department. If you are a business, you can also use our online zoning check tool at petaluma.opencounter.com.

Another option is to refer to the Implementing Zoning Ordinance document.

For code-related questions, please start by viewing the City of Petaluma Municipal Code online. If you still have questions, please contact the appropriate department, e.g., Building for Building-related codes. For questions about nuisance-related codes (noise, parked cars, etc.), please contact Code Enforcement. For landscape/water conservation codes, please contact the Water Conservation team.

 

Report a water leak by calling the Public Works & Utilities Water Department at (707) 778-4546.  A City employee is available 24 hours a day, 7 days a week to assist you.

Contact Code Enforcement at 707-778-4469, via email (codeenforcement@cityofpetaluma.org) or via their online form (available on the Report Nuisance Code Enforcement page).

If you  need assistance with a legal matter in Sonoma County, please visit Sonoma County Community Services for information or the Sonoma County Bar Association for a referral. The City Attorney’s Office does not, and cannot, represent members of the public or offer them advice.

The City Attorney’s Office is responsible for providing, coordinating and managing the provisions of all of the City’s legal service needs. The office provides legal services and support for the City Council, all City subordinate bodies (commissions and committees), the City Manager, Assistant City Manager and all City departments.

The City Attorney’s Office does not, and cannot, represent members of the public or offer them advice. If you need legal assistance, please contact the following agencies for assistance:

Sonoma County 2-1-1: Call 211 or visit 211sonoma.org.

Sonoma County Courts: Sonoma.courts.gov

Sonoma County Bar Association: Sonoma County Bar Association

You will receive an Order of Suspension/Revocation from the officer. If you hold a valid California driver license, the officer will pick it up and send it to DMV. The Order of Suspension/Revocation serves as a temporary license which expires 30 days from its issue date. Then the suspension/revocation action goes into effect.

The temporary license does not allow you to drive if you do not have a valid California driver license or there is another driver license action in effect.

Learn More

You have rights as a victim.  Marsy’s Law assured that.  Learn more.

 

By law, qualifying victims of crime may receive financial assistance for losses resulting from a crime when these losses cannot be reimbursed by other sources. The State Board of Control (Board), Victims of Crime Program (Program), administers California’s Crime Victim Compensation Program.  Learn More.

You will need to obtain a park use permit if your event involves:

  • Organized activity in which 20 or more persons are expected to participate or attend
  • Having exclusive use of an area
  • The event is publicized prior to the date of the activity
  • For the sale of goods
  • Activity involving the use of amplified sound
  • Activity involving the placement of structure, stages or booths
  • Use of alcohol
  • Requires special City Services

Read our Park Rental Book for more info or contact Parks and Recreation by email at parksnrec@cityofpetaluma.org or by phone at 707.778.4380.

All new residential and commercial construction requires the installation of fire sprinklers. Some existing buildings, both residential and commercial, without fire sprinklers may require a fire sprinkler retrofit as a result of major remodels, additions or renovations. There are exceptions for some Accessory Dwelling Units (ADU). Detailed fire sprinkler requirements can be found here.

The Petaluma Fire Dept. does not offer CPR classes. However, the Petaluma Health Care District offers training and classes for CPR, AED, and other lifesaving skills, through its HealthQuest program. Go to the PHCD website for upcoming classes, or call Tami Bender, Healthquest CPR Program Manager, by phone (707-766-9226) or email.

Many times a fire engine with medically trained firefighters can arrive much faster than an ambulance. Thus,  lifesaving treatment immediately. Firefighters on an engine also respond with the ambulance to ensure there are personnel available to assist not just with the patient but also to manage other hazards that may be associated with the incident. Many times medical aids are not as straight forward as dealing with just one patient and we don’t know the extent of the incident until we arrive on scene.

Firefighters make their own meals in the fire house and therefore need to shop groceries. This is an on duty activity which means when an emergency is dispatched we drop everything and respond no matter where we are and we need to have the fire engine with us.

Petaluma enforces the current California Fire Code. Amendments to this code adopted into local law can be found in the Petaluma Municipal Code.

You can request a fire incident report from the Fire Prevention Bureau through our online form, via email, or in person at 22 Bassett Street, Petaluma, CA, 94952.

Smoke alarms should be placed as follows:

  • one in each bedroom
  • one in the hallway or common area serving the bedrooms
  • in multi-story homes a smoke alarm shall be placed on each level.
  • one carbon monoxide alarm shall be located on each level of the home.

Refer to the manufacturer’s installation instructions for the placement of individual smoke or carbon monoxide alarms.

 During some flood events sand and sandbags are made available from an unmanned station located at the end of Hopper Street.  Shovels are provided for you to bag your own sand.

Poisoning because of lead paint is a serious issue. If you suspect a lead paint hazard in your home or business, please contact the Fire Prevention Bureau to learn about safe abatement procedures and complaint options. You can contact Fire Prevention via phone (707-778-4389), email (firemarshal@cityofpetaluma.org) or in person at 22 Basset Street, adjacent to City Hall.

For more information about lead paint, go to the EPA’s web page on the topic.

As part of the business license process, the City’s Fire Prevention and Building Divisions need to inspect your business to ensure that you business meets minimum requirements for safety and emergency access. To schedule a business license inspection, send email to bizcheck@cityof petaluma.org.

You can prepare for the inspection by reviewing this checklist of items.

To find out whether your residence or business is located in a high fire hazard zone, review the City’s High Fire Hazard Severity Zone map.

Fill out and submit the Weed Abatement Complaint form online. Or download the paper form then submit to the Fire Prevention Bureau in person or by mail (22 Basset Street), or via email to firemarshal@cityofpetaluma.org.

There are two types of fire department permits: Construction and Operational.

Construction permits are needed for the installation of fire protection systems (such as fire sprinklers) and high-piled storage systems and for construction that involves hazardous materials and processes.

Operational permits are required for certain business types or business activities, such as businesses involving hazardous materials or hazardous operations, day care and residential care facilities, tent installations, tire storage, and other uses.

To clarify whether you’ll need a permit and which kind you’ll need, contact Fire Prevention Bureau via email at firemarshal@cityofpetaluma.org or by phone (707-778-4389).

The City of Petaluma’s Domestic Partnership Registry allows unmarried couples to formally declare and record their self-described status as domestic partners and to obtain written certification. Review the Domestic Partnership page and registration forms below. 

Domestic Partnership Form 

Domestic Partnership Termination Form

To request City Public Records, please complete the Request for Public Records Form online. Or download and print the paper Request for Public Records Form, then complete and return to the City Clerk in person or by postal mail (11 English Street, Petaluma, CA 94952) or by email to cityclerk@cityofpetaluma.org. Turnaround times and copying charges are listed on the form.

You can search, browse, and read documents in the City’s archives using the City’s online records management system.

Check out our dog park map and dog run flyer to find out more about hours, locations, and rules related to City-run dog parks/dog run areas.

Appointments to the City’s 15 citizen boards, commissions, and committees are made annually in June. The recruitment process begins in mid-May. Read the info sheet about serving on City Boards, Commissions, and Committees to learn more. You can also download the Board, Commission & Committee Application, as well as supplemental questions for the Planning Commission.

The City of Petaluma offers benefits, including but not limited to health, dental, vision, life insurance, and employee assistance, flexible spending, and deferred compensation programs. The City participates in the California Public Employees’ Retirement System (CalPERS) to provide retirement and health benefits.

We frequently update our salary schedule to reflect applicable changes throughout the year.

Applications can be submitted only for open recruitments for the classification being recruited. You can submit an “interest card” via our page on GovernmentJobs.com to be notified by email when we begin recruiting for a position in an area you are interested in, within one year.

Resumes are typically recommended as part of your application but they will not be accepted in lieu of a completed application. Another thing to keep in mind: when you submit an application, be sure to provide answers to the supplemental questions and any other information required. Do not state “see resume” as a response to a supplemental question or request for other information (such as list of certifications). This is considered an incomplete response and would invalidate your application.  

We offer a variety of classes for all ages.

View what’s available and sign up for all classes through our online portal.

All open recruitments are posted online on our career page located at GovernmentJobs.com.

We offer a variety of fun and inclusive summer camp programs.

View what’s available and register your child through our online portal

We offer multiple adult sports programs throughout the year.

For more information, call 707-778-4519 or check out our adult sports website.

 

The City has its own Transit division, which offers regular bus service as well as specialized transportation, called Paratransit, for individuals who do not have the functional ability to ride public transit.

There are eligibility requirements to ride Partransit. Please visit the City’s Paratransit website, or call (707) 541-7180 or TDD (707) 541-7184, for more information and to request an application and interview.

Petaluma Paratransit operates generally within the city limits of Petaluma, regardless of the existence (or lack) of Petaluma Transit (PT) fixed route service. It also includes areas outside the city limits that are within a ¾ mile of an active PT fixed route.

 

The City of Petaluma’s Senior Center is a great place for seniors and active adults to socialize, learn, and play. The Senior Center is located at 211 Novak Street in Petaluma, which sits within Luchessi Park. Membership is $30 per year and includes a newsletter mailed to you each month.

To learn more, visit our Active Adults page, or contact Sandra Kraus, the Senior Center Recreation Coordinator, at 707-778-4349 or skraus@cityofpetaluma.org.

There are several resources in Petaluma that offer free or low-cost transportation:

1. Petaluma Transit has bus stops on North McDowell Avenue and Maria Drive, which may be within walking distance for some seniors.  Visit the Transit website or call 707-778-4460 for more info.

2. Petaluma Transit also offers Paratransit services for qualified riders. You must apply and be deemed eligible. Visit the Transit website for more info or call (707) 541-7180 to receive an application and schedule an interview.

3. Petaluma People Services Center (PPSC) offers free rides for seniors through its iRIDE program. Click here or contact PPSC via phone (707-765-8488) for more info.

The City of Petaluma maintains two pools: The Petaluma Swim Center at 900 East Washington Street and the Cavanagh Pool at 426 Eighth Street.

For information about hours of operation and programs offered, visit the Petaluma Swim Center website.

For a description of our Tiny Tot preschool program and guidance on how to sign up, read our Tiny Tot Info Guide.

Follow the directions and guidelines in the City’s Park Reservation Book.

For info about facilities rentals and to view the application, go to our Facilities Rental Book.

Get info about field availability, fees, and reservation procedures in our Athletic Field Rental Booklet.

Call 707-778-4519 for more information.

The City needs to assure safety and accessibility on all public property and right-of-way, such as streets and sidewalks.  For that reason, it requires an encroachment permit any time a property owner, service provider, business, construction company needs to use part of the sidewalk, street, or other public right-of-way. You’d need an encroachment permit for:

  • Dumpsters, scaffolding, storage bins or other structures placed on a sidewalk or in the street (e.g., for a construction project or a move)
  • Outdoor dining, furniture, and awnings for a restaurant
  • Installing a bike rack (near your business, for example)
  • Construction on or repair of sidewalks or streets
  • Underground utility work
  • Tree trimming or removal
  • Transporting a wide load (transportation permit)

Learn more about encroachment permits and download necessary forms here. For personal assistance, contact the Encroachment Permit Counter by phone (707-778-4303, option 6); email (encroachmentpermits@cityofpetaluma.org); or in person at 11 English Street (East wing, lower basement floor).

Info about the Turning Basin and Marina can be found in our Turning Basin/Mooring FAQs document.

To report a clogged storm drain, contact the Public Works & Utilities Department at (707) 778-4546 or submit a storm drain report online or via our mobile app (search in Apple Store or Goole for engagEPetaluma).

Click here to download the most recent water quality report. To learn more, visit our Water Delivery and Quality page.

The City of Petaluma does not add fluoride to its water.

Cloudy water is caused by air bubbles in the water and is completely harmless. You can tell if it is air if the cloudiness clears first from the bottom of a glass with the small air bubbles moving up towards the surface.

If you’d like, you can draw tap water into a bottle/glass and store it in your fridge or let it sit in an open container until the bubbles naturally disappear. It takes only a few minutes for the air bubbles to clear.

Sometimes air enters the water pipes when the water service has been interrupted due to repairs.

To release air from your water pipes:

  • Run cold water for several minutes in order to release air and remove debris from the system
  • Use bathtub faucets and hose bibs when possible for flushing your system, as they generally have a larger capacity and do not have aerator screens to trap debris.
  • Clean faucet screens to remove debris that might clog the water fixture.

Occasionally the tap water in your home may look brown. Discolored water is the result of the minerals and iron in the water main being stirred up from increased water pressure.  Discolored water is SAFE to drink and does not pose a health risk.  The main causes of brown/discolored water are:

  • Work being done on the water system
  • Water main flushing
  • An unexpected event like a water main break

If you find dirty water in your home or business, you should not use any hot water.  Run the cold water in the bathtub or outside hose bib for a minute or two, until the water runs clear.

Replacing the sewer lateral line on your property benefits you and the City. It can significantly reduce your monthly sewer costs as well as reduce sewage back-ups on your property. Improving the way sewage is collected on your property helps the system as a whole, which is good for the City and its sewer customers.

The City offers a Sewer Lateral Replacement grant program to help you offset the costs of this replacement. Read the brochure to learn more and/or download the application.

The City’s Water Resources and Conservation Program provides rebates for installing high-flow toilets and washing machines, and for replacing your lawn with mulch. For more info, visit www.SaveWaterPetaluma.net.  

To report a water leak:
Report a water leak by calling the Public Works & Utilities Water Department at (707) 778-4546.  A City employee is available 24 hours a day 7 days a week to assist you.

To check for a water leak:
Read our Water Leaks Tip Sheet for info. Or get help from a trained technician during a FREE Water-Wise House Call. To schedule, call (707) 778-4507. 

 

 

If you observe water waste, please either call our Water Conservation Hotline at (707) 778-4507, or use our online reporting form

Water/Sewer/Storm bills can be paid in person or by mail (Finance Department at City Hall, 11 English Street), or online at https://www.onlinebiller.com/petaluma. Payment drop-boxes are available at City Hall to submit payment when City Hall is closed.

Contact the Public Works & Utilities Department at (707) 778-4303, email publicworks@cityofpetaluma.org or submit a report online or via the EngagePetaluma mobile app (download engagEPetaluma in Apple Store or Google).

Contact the Public Works & Utilities Department at (707) 778-4303, email publicworks@cityofpetaluma.org or submit a report online. 

The D Street Bridge spans D Street where the Petaluma River flows into the Turning Basin. The City needs to open the bridge for vessels wanting access to the Turning Basin, including access to the Petaluma Yacht Club.

Call: (707) 778-4303
Online: Bridge Opening Request form: https://cityofpetaluma.net/pubworks/bridgeform.html
Mobile Apphttp://cityofpetaluma.net/siteinfo/citizenrequest.html

Notice Required
6:00 a.m. – 6:00 p.m., at least 4 hours notice
6:00 p.m. – 6:00 a.m. – at least 24 hours notice required

 

 

Street sweeping and garbage service is not handled by the city of Petaluma. Please contact Recology, the garbage and sweet sweeping service provider, at  (800) 243-0291 or visit the Recology website.

Contact the Public Works & Utilities Department for street-related problems (see the list below). Call (707) 778-4303, send email to publicworks@cityofpetaluma.org or submit a service report to or through our citizen request site.

Street-related problems include:

  • Broken/burned out streetlight
  • Broken traffic signal or crosswalk,
  • Pothole
  • Overgrown vegetation.

 

The City’s approach is to maintain and repair roads rather than re-pave them altogether. We prioritize to prevent streets in good to fair condition to poor or failed condition. This allows the City to make the best use of our paving funds.

To report a street in failed condition or to report a pot-hole, contact the Public Works & Utilities Department through the CitizenEngage app. Call (707) 778-4303 or send email to publicworks@cityofpetaluma.org.

 

Street maintenance and improvement monies come into the City from a number of sources, each restricted for specific uses.

  • Federal funds – allowed only for specific types of work on specific streets;
  • Redevelopment funds – for reconstruction only on streets within the redevelopment are (PCDC) when determined by City Council to assist in removing blight;
  • Gas tax – to be used for road repair and maintenance, rehabilitation or reconstruction; the amount the City receives is based on taxes received;
  • Other grants.

Many of the roadway reconstructions you see around town are either related to utility work or funded through federal funds.  The federal funds come with restrictions on how and where the work can be done.

The City recently received funds from Senate Bill 1 which is called Road Maintenance and Rehabilitation Account (RMRA) for Fiscal Year 2018 – 2019. The City uses the Street Saver pavement management system to evaluate road conditions and prioritize maintenance and rehabilitation projects.  We are currently looking into incorporating a larger project into our five year plan.

The owner of the property fronting the tree is responsible for maintenance of trees in the planter strip between the sidewalk and the street. All vegetation in the public right of way must be property maintained by the property owner to allow safe and unobstructed passages of pedestrians and traffic. Vegetation clearance should be 8-foot vertical clearance on sidewalks and 13-foot vertical clearance on streets.

See Petaluma Municipal Code, Chapter 13.10, for information about street tree maintenance.

To report a damaged and/or hazardous sidewalk, call Public Works at (707) 778-4303; send email to publicworks@cityofpetaluma.org; or submit a report through our Citizen Request app, EngagEPetaluma.

The owner of the property fronting the sidewalk is responsible for maintaining the sidewalk, curb, gutter and planting strip in a non-hazardous condition. Although the City of Petaluma has an easement to allow safe pedestrian access, it is not responsible for maintenance and repair. Property owners are potentially liable for personal injuries caused by their failure to maintain reasonably safe sidewalks. Repairing your sidewalk may reduce your potential liability.

Note: Sidewalk Repairs require an encroachment permit, which can be obtained from the Encroachment Permit Counter in the lower floor at the City Hall, 11 English Street. For more information, call 707-778-4303 or send email to encroachmentpermits@cityofpetaluma.org.

Contact the Ellis Creek Water Recycling Facility at (707) 776-3777 if you see or hear about anyone dumping anything into a storm drain. This might include include liquids left over from a restaurant or food/beverage manufacturing facility; dirty water from a construction site; holding tanks from campers or other recreation vehicles; motor oil; and household items or other trash.

 

Storm drain systems help prevent flooding by diverting rainwater off the streets and other paved surfaces and into a natural body of water, such as a stream or ocean.  

Storm drains are meant for rainwater only. Unlike the City sewer system, the storm drain system does not include a treatment or cleaning component.  Consequently, anything that’s hosed down a driveway, poured down a gutter, or dumped into a culvert goes untreated through the system — eventually poisoning the wildlife and plants in our creeks, streams, and the Bay.  

In Petaluma, recycled water is used to irrigate crops, vineyards, and large landscaped areas such as golf courses, athletic fields, and parks. It also can be used to create or replenish wetlands and wildlife sanctuaries.  Recycled water signs are placed in areas where recycled water is used.

Contact North Bay Animal Services at 707-762-6227 to File a Lost Animal Report. 

Operator-led tours of the Ellis Creek Water Recycling Facility are available Monday through Friday, by appointment. Call (707) 776-3777 to schedule. You can take a self-guided tour of the facility’s outdoor features, such as the reclamation ponds, along the four miles of walking trails adjacent to the facility. 

 

Call North Bay Animal Services at 707-762-6227. If their office is closed, a message on their answering machine will direct you to next steps.

Call North Bay Animal Services at 707-762-6227. If the office is not open, listen to message on their answering machine for after-hours direction. 

North Bay Animal Services handles licensing for the City of Petaluma. Go to the Petaluma dog license page on their website for more info.  

The City contracts with North Bay Animal Services to run an animal shelter at 840 Hopper Street. Go to the North Bay Animal Services website for info about hours of operation, directions, and other info.

Go to the City’s Meetings page, where you can view streaming video of past Council meetings and/or download Council-approved staff reports.

 

 

 

See the City Council Roster City Council Roster for contact information.

The City Council wants to hear from community members. To make sure that your input is part of the public record, it’s important to express your views by speaking during the Public Comment periods at a City Council meeting (Open Session); and/or by writing a letter that can be sent by email, postal mail, or dropped off at the City Clerk’s office.

Public Comment: Public Comment for items not on the agenda takes place at the beginning of the Council meeting. Public Comment on agendized Items takes place before each item on the agenda.  If you wish to speak, you must fill out a Speaker Card (available at the rear of the Council Chambers) and give it to the City Clerk before the Public Comment period starts. Each speaker has three minutes (per Public Comment period)) to express his/her views. If you wish to make an audio/video presentation during Public Comment, please contact the City Clerk’s office.

In Writing: Letters to City Council can be mailed to or dropped off at the City Clerk’s office, 11 English Street, Petaluma, CA, 94952. You can send email to Council Members individually, as a Council, or in care of the City Clerk.  

The Council Agenda and Staff Reports are posted on the City of Petaluma Meetings page, six days prior to the next regularly-scheduled Council meeting. Free printed copies of the agenda are also available from the Office of the City Clerk, located at 11 English Street. The City Clerk’s office is also available to answer questions, in person at 11 English Street, by phone (707-778-4360), or by email, cityclerk@cityofpetaluma.org.  

The City Council meets regularly on the first and third Mondays of each month. Closed Session, which is not open to the public, is generally scheduled for 6:00 p.m. Open Session, which is open to the public, is typically held at 6:45 p.m. The meetings are held at City Hall, 11 English Street, in the Council Chambers.

 

 

 

The City Clerk is in charge of putting on elections, managing City records, and coordinating all aspects of City Council meetings (including agendas, public comment, and technical support). Many of the Clerk’s duties are prescribed by Federal, State, and local laws., either in general terms (e.g., the Clerk must have a system for managing records) or specific terms (e.g., the Clerk must respond to a public records request in a certain way and in a certain number of days).  To learn more about City Clerks and their important role in government, go to the City Clerks Association of California website at https://www.californiacityclerks.org/what-is-a-city-clerk.

Petaluma has a smoking ordinance that restricts smoking in multi-tenant dwellings as well as public spaces. Refer to the Municipal Code Section 8.20 for details. To file a smoking-related complaint, please contact the City Clerk’s office in person or by postal mail (11 English Street, Petaluma, CA, 94952) or by email (cityclerk@cityofpetaluma.org).  

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