Employee Assistance Programs (EAP)

Make an Appointment or Request Counseling Services:

The first step is to call our toll-free number 800-344-4222. Representatives are available 24 hours a day, 365 days a year to refer you to a Concern counselor near your home or office.

It’s not always easy to maintain a sense of balance while meeting the demands of your job and leading an active life away from the work. And then there are those periods of stress, conflict and sadness that everyone experiences from time to time as part of daily life.

Often we deal with these situations on our own or with the help of family and friends. However, if that doesn’t seem to be enough, or if you feel overwhelmed and stressed, it might be time to consult with a professional.


Website: https://employees.concernhealth.com/employee-portal

Concern offers free, short-term counseling to employees and members of their families who wish to address personal or work issues.

Counseling is voluntary and confidential. Concern will not disclose information regarding your involvement in the Concern programs without your written consent, unless permitted or required by law.

The issues may vary, but examples include:

  • Personal and family relationships
  • Relationship conflicts (couple, family, parent, teen)
  • Major life events, including births, divorce, or a loss
  • Problems with alcohol/drugs
  • Anxiety, depression, and stress management
  • Communication
  • Other emotional health issues

Concern's skilled counselors will help you define the nature of the problem and develop a plan of action to help resolve your concerns. By cultivating an open and trusting relationship, their counselors can help set you on a highly personalized path of improved emotional well-being.


Concern's Digital Platform is easy to use and gives you confidential access to personalized support, anytime you need it.

•  Simple Digital Intake
•  Convenient counseling options - telephonic, video, chat therapy, in-office
•  Life Balance Solutions
•  Client-counselor matching, self-scheduling
•  Guided self-help tools, digital therapeutics
•  Dynamic dashboard with provider views

First Responder Specialty Counseling Program

• Network includes approximately 60 providers within the expanded SF Bay area
• Providers are located throughout Concern’s service area, vetted by First Responder peer review panels, years of experience seeing First Responders, many are former First Responders themselves
• Dedicated core team of First Responder CISD Providers who respond to First Responder Critical Incidents

Prenatal, Childcare, Family Dynamics & Parent-Child Coaching


Concern covers all phases, from prenatal preparation through the transition back to work, providing parents and their families with personalized guidance and comprehensive support. Examples include:

  • Complimentary New Baby Kit
  • Guidance choosing a sitter or daycare, tutors, summer camps, divorce or other life-change effects, resources for a child with special needs.
  • Learn practical strategies and solutions to supporting your child through the various stages of life
  • Legal

    Concern offers a suite of legal resources to help with form and agreement templates, informative articles, legal guidance and referrals.


    Download Flyer

    Concern offers a variety of financial resources to help you build financial well-being and make the most of your money.

    Adult Care

    Concern offers many services and resources to help with care for an aging loved one.

    New York Life- Resources at Your Fingertips

    New York Life offers a variety of services, for you and qualified members of your family, which are paid for by the City of Petaluma. They offer you and qualified members of your family, Health Advocacy, Life & Wellness Assistance, and Financial/Money Coaching type related services. There is no charge to you for covered services and if you wish to continue or go outside of the covered services, you will receive favorable rates.

    Close window