How To Get Building Assistance

EMAIL US

Generally speaking, an email to [email protected] is the most efficient way to start your conversation with Building staff. We will make every effort to respond to your inquiry within 24 hours.

VIDEO & IN-PERSON APPOINTMENTS

You can now meet virtually with a building official, planner, or inspector from the comfort of your own home or office!  These video calls are up to 20 minutes in duration and allow the sharing of documents. 

Video and in-person appointments can be booked HERE. Please make note which one you would prefer. The appointments use the Microsoft Teams app; if you do not want to download the app, you may join the call in your browser.  If the video call calendar does not work with your schedule, please email us to arrange a time to meet.  

Notice: Please log in 5 minutes prior to your appointment time to ensure you have time to resolve any technical difficulties. Appointments are booked consecutively, and there may be a short delay while we wrap up the previous meeting. Please have all necessary documents available on your virtual screen prior to joining the video call.  

BUILDING COUNTER

Beginning February 1st, both building and planning division offices will be temporarily under construction.  We will be unable to accommodate walk-ins at our usual location.

Please make an appointment for a virtual meeting by visiting the building department HERE or planning department HERE to book your preferred date.

OR

Follow the arrows at City Hall for directions to our temporary offices or call (707) 778-4301 for assistance with accessibility needs.

PHONE CALLS

You may also leave a voice message for the Building Division at (707) 778-4301. We will make every effort to respond to your inquiry within 24 hours.