WATER SERVICE LINE INVENTORY

The City of Petaluma is committed to ensuring the health and safety of our community, especially when it comes to the quality of our water. As part of a nationwide effort led by the U.S. Environmental Protection Agency (EPA), Petaluma recently completed an inventory of water service lines throughout the city. This inventory aims to identify the materials used in service lines that connect homes to the public water main, including the customer-owned portion of these lines (the portion that runs from the water meter to the home).

This inventory is a proactive step in a national initiative to reduce lead exposure in public water systems. By completing a Lead Service Line (LSL) Inventory, Petaluma joins other cities in identifying any lead pipes within the potable water distribution system, on both public and private properties. As required by the EPA, water systems are held to a high standard: any lead levels must remain below a set “action level,” meaning no further investigation is needed unless higher levels are found. We’re pleased to report that no service lines in Petaluma currently require any action.

Interactive Map: Water Service Line Inventory

Use this interactive map to search an address and see the results of the water service line inventory.

VIEW FULL MAP APPLICATION

WHAT HAPPENS NEXT?

As a standard next step, many of Petaluma’s water customers will soon receive a notice in the mail indicating that their service line has been identified as:

1. “Unknown Material” - will need further inspection. CLICK HERE to read the notice.
2. “GRR” - galvanized iron requiring replacement. CLICK HERE to read the notice.

Please keep in mind that:

• This is not an emergency.
• Your water is safe to drink and meets federal and state safe drinking water standards.
• You do not need to use an alternative water supply (e.g., bottled water).

For water customers who receive the “unknown material” notice, there are two options: either wait for the City’s inspection or opt to self-identify your line’s material by following steps provided below in the FAQ section of this webpage. In either case, our team will be in touch to ensure your line is properly documented and, if necessary, to arrange any additional follow-up. CLICK HERE To learn more.

Water customers whose lines have been identified as “GRR” will receive a separate notice outlining a program available to assist with any necessary replacement. CLICK HERE to learn more.

LEARN MORE

Please read the FAQ section below for answers to many of your questions. If you have additional questions or concerns, please do not hesitate to contact us directly by phone or email:

Phone: (707) 778-4546 (Option 3)
Email: [email protected]

Please sign up using the form on this webpage if you wish to receive updates about this project.