Water and Sewer Billing

Important notice. To limit the spread of the coronavirus, the City of Petaluma has moved to an essential services operational model until further notice. During this time, all City buildings, including the Finance Department are closed to the public. All City Departments will be working at reduced staffing levels and will be providing essential services only. The City of Petaluma will not disconnect any customer's water for nonpayment during this health crisis. Late charge penalties and service disconnections will be suspended on utility accounts through December 31, 2020. No service fees are charged on telephone or online electronic payments.