Billing Inquiries and Account Information
Automated Account Information: call 1-877-484-4346 (24 hours a day)
Customer Service Representative: call 707-778-4350, Monday through Thursday, 8:00 am – 5:00 pm.
Rates, Billing Cycle, and More
The City of Petaluma bills for water and wastewater (sewer) services on a monthly basis. Both of these services are included in your monthly utility bill.
Click here for information about how we calculate rates and other information.
Our goal is to deliver clean, delicious water at a fair price.
by Kent Carothers, Deputy Director, Operations